Facilities management

Facilities Management

Holistic facilities and property management services

Facilities management provides a comprehensive FM service that delivers the management of suppliers and performance monitored services, maintenance and repairs. The FM teams regularly inspect demised areas, common parts and vacant space with a focus on full legal and statutory compliance. Customer feedback and enquiries are managed through a dedicated 24/7 Customer Service Desk:

  • The management of property continues to become ever more complex with new designs, new technology, environmental requirements, more rigorous compliance, and greater safety awareness as well as shortening average lease lengths and a growing culture of flexible working.
  • As a property manager, Tandem recognises the importance of building and facilities management to the overall performance of a property, as well as its impact on the environment. We are committed to deliver innovative, smart, ethical, and sustainable FM services and solutions. To achieve our aims and objectives, we have partnered with Envirotech FM to deliver our FM services at managed properties. Envirotech FM employ all site-based staff within an environment based on training, learning, and development. Envirotech FM use the Sim Pro CAFM system to hold and manage all building asset information and they operate our 24/7 Customer Service Desk.
  • As part of our service and risk management strategy, health and safety audits are undertaken by Ark Health & Safety and their reports are loaded directly into our QUOODA risk, compliance, and safety software system.
  • QUOODA is a leading end-to-end, flexible management software platform for all workplace risk, compliance, and safety management.
EnvirotechFM

We recognise the importance of facilities management to the overall performance of a property as an investment asset, as well as its impact on the environment. We have therefore developed a fully integrated service delivery model with leading specialist, Envirotech FM which is unique and provides our clients with exceptional performance.

Technology platforms

Qube
Quooda
simPRO
InvestorFlow