meet the team
Vicky is an Associate Partner within our Property Management team in Birmingham.
She has experience in property management and service charge administration of all commercial property types. This includes interaction with the facilities management team in the planning and implementation of service charge budgets and works, taking into consideration any cash flow constraints, dealing with tenant disputes and scheduling and reapportionment of service charge budgets for both single and mixed use schemes.
Vicky can phase budgeted works across numerous service charge periods in order to incorporate planned preventive maintenance regimes and phase capital expenditure, thus maintaining the investment value of the property. She has experience of working closely with both internal and external agency, lease advisory and building surveying teams, and close liaison with accounts staff with regards rent raising, tenant charges, credit control, and client reporting.
Vicky has been responsible for key account management ensuring regular client contact is maintained with contracted management services being delivered, including direct reporting to stakeholders.